Customer reviews of Mossy Lea Motors Ltd

By Jude on 09 July 2025 | Verified purchase

Great company to deal with. This is my second time of buying a car from them and wouldn't hesitate to come back. Great friendly service great prices and so easy to deal with. Would highly recommend.

By Jonathan Cass on 25 June 2025 | Verified purchase

Excellent from my first phone call to John to enquire about a Fiat 500, which I have purchased and driven home today. I can't really say more, other than this appears to be an established used car dealership which deservedly thrives on courtesy, attention to detail and customer care. Very good!

By Anne Hackwell on 12 May 2025 | Verified purchase

Mossy Lea and John were fantastic. He made time between Christmas and New Year to let me come view and test drive the mini I had seen I’d liked. As I was buying the first car I’ve had in 10 years due to having company cars previously, it was very important I used a reputable and honest garage and this is exactly how I’d describe them. Not a single problem with the vehicle and was reassured that should there be anything that I was to contact them! Highly highly recommended. Thank you for making this purchase effortless.

Reply from Mossy Lea Motors Ltd on 12/05/25

Anne, Thanks very much for leaving us a fabulous review. Customer feedback is extremely important to us, it's even better when someone takes the time after 5 months of ownership to make the effort, and your wonderful comments have been passed around the team. Great to be appreciated.

By Anonymous on 10 May 2025 | Verified purchase

Professional, friendly, honest and fair.

Reply from Mossy Lea Motors Ltd on 12/05/25

Wendy, thank you for the great 5 star review and the feedback. We look forward to welcoming you back to the business again when the need arises.

By Roy Meadows on 06 May 2025 | Verified purchase

We visited Mossy Lea Motors yesterday afternoon for a 13.00 appointment with John, he greeted us with a cheery smile keys in hand for the vehicle we'd come to view. A Mini Cooper 1600. He left us to look around the vehicle in our own time and said if we had any questions whatsoever just to give him a shout and he'd be happy to assist us. We met is lovely wife and friendly dog too, they made us feel welcome and it was just like chatting with old friends. John was ever so helpful and completed every piece of paperwork for our transaction, all I had to do was a digital signature and viola we had ourselves a Mini Cooper! A beautiful car which had been well cared for and in pristine condition, fully valeted and ready to drive away, nearly a full years MOT, 12 months free RAC breakdown cover provided and a 6 month RAC Warranty with a Gold Maintenance Repair Plan. The service provided was excellent, 5 Star +, couldn't have asked for more, I would highly recommend Mossy Lea Motors to anyone considering buying a good second hand motor based on our recent experience. Thank you John and Julie for a pleasant afternoon.

Reply from Mossy Lea Motors Ltd on 12/05/25

Hi Roy, Thank you for your amazing review. We are overjoyed to hear that you are really happy with your new car. We are pleased that John provided you with excellent customer service and made your car buying experience a smooth and hassle-free one. We can’t thank you enough for your trust and satisfaction in our products and services. We appreciate your rating us with 5 stars and we look forward to serving you again in the future.

By Diane Farrington on 03 May 2025 | Verified purchase

We bought two cars from this garage and I have to say their customer service is excellent. There was no pressure and they left us to look at the cars at our leisure. Would highly recommend this garage 😊

Reply from Mossy Lea Motors Ltd on 12/05/25

Hi Diane, Thank you for your amazing review. We are overjoyed to hear that you are really happy with both your new cars. We can’t thank you enough for your trust and satisfaction in our products and services. We appreciate your rating us with 5 stars and we look forward to serving you again in the future.

By Anonymous on 23 April 2025 | Verified purchase

very polite, informative and helpful gentlemen, experienced . VERY helpful . Knowlegeable about their stock

Reply from Mossy Lea Motors Ltd on 23/04/25

Thanks very much for the cracking review. We look forward to welcoming you back to the business again when the need arises.

By Anonymous on 14 April 2025 | Verified purchase

Very friendly and cars are a good standard and competitively priced

Reply from Mossy Lea Motors Ltd on 23/04/25

Thanks very much for leaving us a 5 Star review. Customer feedback is extremely important to us, and it's great to be appreciated. Enjoy the new car.

By Edmund Kelly on 11 April 2025 | Verified purchase

I test drove a car and there was a couple of minor issues with it. They had the issues sorted out quickly so I bought the car They were very professional and friendly. I would recommend them and I would definitely buy from them again

Reply from Mossy Lea Motors Ltd on 23/04/25

Dear Edmund, Thank you so much for your wonderful review! We’re thrilled to hear that you had a positive experience and our sales team were able to assist you with the issues. It’s our priority to ensure that every customer feels well-supported, so it’s fantastic to know that we met your expectations. We hope you have many happy miles motoring.

By Deborah Elstone on 05 April 2025 | Verified purchase

Fabulous customer service No pressure when viewing cars or test driving. I felt able to take my time and ask lots of questions. Would absolutely recommend them for a safe and stress free used car purchase. Everything was taken care of for me. They have a small collection of great vehicles.most with good service history and low mileage. I felt safe and I trusted them. I went to them via a verbal family referral and definitely do not regret it. From the start I got the feeling that the quality of their cars is very important to them and they don’t sell rubbish. They went out of their way to make the purchase a great experience. I felt reassured that the car was mechanically sound.(and it is) 6 months RAC warranty and 12 months RAC breakdown with every car gave me piece of mind. Great choice and wouldn’t hesitate to recommend them or to use them again

Reply from Mossy Lea Motors Ltd on 23/04/25

Hi Deborah, Wow what a review, we really appreciate your feedback! It’s great to hear that you found the process well-organized and that you were helped throughout. We’re also pleased that the car met your expectations and that you received great customer service. If you ever need anything in the future, don’t hesitate to reach out. Enjoy many miles of happy motoring in the new car.