Customer reviews of Mossy Lea Motors Ltd

By john W on 28 May 2020 | Purchase not verified

i will not be buying a car from this dealer, i got the impression the guy didnt want me to buy the car.i was given the keys and just left to look at it with no information given.I understand we need to distance because of covid19.but i found the dealers attitude arrogant. I was told i was unable to test drive the car due to current restrictions which although i appreciate it may have been helpful to have been given this information before travelling to view as i find ridiculous to be expected to buy a car without driving it at all!

Reply from Mossy Lea Motors Ltd on 06/06/20

Hi John, good news! We tied up a deal with our insurer Aviva yesterday to allow unaccompanied test drives. I can now remove the restriction notice from our website and the individual adverts alerting customers to the fact test drives are not available.

By andrew C on 14 January 2020 | Purchase not verified

These guys were really helpful. I'd seen the exact car I wanted on their website and promptly got in touch. I spoke to Peter who told gave me a very good description of the car. I explained that I was travelling up by train from Sussex the next day and he said they would hold it till the end of the day. He even came to pick me up from the station when I traveled up. The Car was very well presented unlike some other dealers Iv'e been to. There was no pressure at all. The car was inside and out of the rain which was great as I always like to get right underneath and have a good look. Peter just left me to look around at my leisure. We took the car out for a drive which was long enough to get it fully warmed up and make sure it drove as it should. Peter went through all the service history and bills with me and explained the RAC warranty. Needless to say I'm very happy with the car .

Reply from Mossy Lea Motors Ltd on 05/04/20

Thank you for the great review. COVID-19, We have temporarily restricted our hours in order to keep everyone safe. However we are operating remotely and are still taking Calls should you need us.

By Jessie R on 30 March 2019 | Purchase not verified

So happy to have visited this place,I was helped by a gentleman called John,he went out his way to help me, very professional very polite,I came away with a lovely car,to suit my budget. I would absolutely recommend going here. Thank you very much.

By Beryl K on 15 July 2017 | Purchase not verified

Today We bought Ford Focus from Peter at Mossey Lea Motors Ltd. It was exactly how he described it online if not even better. He was really helpful and made us feel comfortable while we were looking at the car without pressuring us. We felt like he was honest and trustworthy, he took time to show us everything on the car and all the documents. He provided a full 6 months RAC platinum cover and let me use his phone to get the insurance there and then as we had travelled over 75 miles and didn't relish the thought of going back again That's what I call service. Definitely more then happy with the car and I would definitely go there again.

By John B on 12 May 2017 | Purchase not verified

As a Gentleman of more senior years downsizing my car. I was delighted with how helpful & knowledgable the 2 guys were. Trading in I got a good price & I'm delighted with my new purchase. Really pleasant guys not pushy & I have no hesitation in recommending them.

By Barbara F on 02 May 2017 | Purchase not verified

The dealers were recommended by a friend who is car mad - so I guess my expectations were quite high when I visited them. I wasn't disappointed. From walking in there was no pressure, and it was a nice relaxed atmosphere. The owners are friendly. knowledgeable and very helpful . I feel very confident that I have bought a decent car from decent people. Keep up the good work Guys ! :-)