Customer reviews of Mossy Lea Motors Ltd

By Monwara Amin on 15 January 2024 | Verified purchase

Amazing service, John was brilliant. Felt confident in buying the car, very honest , No time wasting , fantastic deals. Purchsase went smooth. Would highly recommend

By David Hale on 22 December 2023 | Verified purchase

Very friendly service with John. And the vehicle is great .100% recommend.

Reply from Mossy Lea Motors Ltd on 19/01/24

Thank you for the great review and the feedback on our team, we really appreciate it David. We look forward to welcoming you back to the business again soon.

By Anonymous on 09 December 2023 | Verified purchase

Very professional service given, even when waiting they came to show us the car I was buying. Once dealing with me all information needed was provided in full and I had no issues with the service.

Reply from Mossy Lea Motors Ltd on 11/12/23

Wow thanks for the very glowing report, though as part of our stive to improve, it would be most helpful to know what we could do better next time in order for you to give us the extra star. In the meantime we hope you have many happy years motoring in your new car. Thanks again John & Peter

By Caroline Ingman on 24 November 2023 | Verified purchase

Helpful, low key sales team. Car fully prepared for viewing and test drive. Confident of post sale service

Reply from Mossy Lea Motors Ltd on 06/12/23

Hi Caroline, Wow what a fabulous review for the team. We truly appreciate your 5 Stars and will make sure everyone gets a copy. As a family business we pride ourselves on the friendly, hassle free, no pressure car buying experience and it's great to read this is how you felt. We're here if you need anything and keep on enjoying your new car.

By Josh Roscoe on 08 November 2023 | Verified purchase

If every car dealer was like this, the world would be a better place! Fantastic service and wonderful people. John, is a top guy, very friendly honest and trust worthy. Bought a stunning car from him after searching for about 3 weeks. The search was stressful and every garage / dealer I spoke to, didn't fill me with confidence but the second I spoke to John, I knew it was different. He kindly kept the car for me on a first come first serve basis and the car was exactly as described. Met his wife and their family dog who was adorable. The whole experience was as buying a car should be. He also included a very generous warranty free of charge and 12 months RAC breakdown cover for free. IMO, this is a trusted and valuable dealership. He sorted all the tax out for me and sent me new boot pillars in the post as they needed replacing, again free of charge. Car has been a dream to drive and it's exactly what I needed.

Reply from Mossy Lea Motors Ltd on 08/11/23

Hi Josh, Thank you for your amazing review. We are overjoyed to hear that you are really happy with your new car. We are pleased that John provided you with excellent customer service and made your car buying experience a smooth and hassle-free one. We can’t thank you enough for your trust and satisfaction in our products and services. We appreciate your rating us with 5 stars and we look forward to serving you again in the future.

By Anonymous on 01 November 2023 | Verified purchase

Amazing service. Everything was taken care of for me which made the transaction very simple. Highly recommend.

Reply from Mossy Lea Motors Ltd on 08/11/23

Thank you for your great review. We love receiving positive feedback about customer experiences! I will ensure that this is shared with the whole team so they know what a great job they're doing. Thanks again and we hope you enjoy your new car! Take care

By Sabina Baginska on 31 October 2023 | Verified purchase

Bardzo uprzejma,sympatyczna i rzeczowa obsługa.Jestem bardzo zadowolona.

Reply from Mossy Lea Motors Ltd on 31/10/23

Thanks Sabina for the fabulous 5 Star review, we hope you have many miles happy motoring in your new car.

By Sam Broadhurst on 19 October 2023 | Verified purchase

Brilliant after sales customer service, had a small issue with the car and they helped getting it sorted after 2 visits free of charge ofcourse. Always kept in touch with us regarding when we could bring it back to sort it and never gave up on it as it took a few tries to source the real problem. Couldn’t recommend enough very good and honest dealer will be buying all my cars from them in future.

Reply from Mossy Lea Motors Ltd on 25/10/23

Good Afternoon Sam, Thank you very much for leaving us a fabulous review. Customer feedback is extremely important to us, and your wonderful comments have been passed around the team to enable them to share your experience. We look forward to dealing with you again in the future and happy motoring! Many thanks John & Peter

By Alan Robison on 04 October 2023 | Verified purchase

These guys were just the best. The car was exactly as described, actually looked better in person than in pictures. No stress, hassle free purchase and John and Peter couldn't have been lovelier. IWe would not hestitate to buy from them again and will be recommending them to anyone looking for a car. So happy with our purchase! Great service, guys!

Reply from Mossy Lea Motors Ltd on 06/10/23

Hi Alan, Wow what a fabulous review. We truly appreciate your 5 Stars as a family business we pride ourselves on the friendly, hassle free, no pressure car buying experience and it's great to read this is how you felt. Happy motoring J & P..

By Ross Atkinson on 02 October 2023 | Verified purchase

Lovely, honest no pressure purchase of a corsa. Sound well cared for little car with good warranty, new brakes and tyres.

Reply from Mossy Lea Motors Ltd on 06/10/23

Hi Ross, Thank you for your positive feedback regarding your experience at Mossy Lea Motors. As a family business, we strive to give every customer a fantastic experience. Wishing you many miles of happy motoring.